Terms of service

This website is operated by KarolinaModa. Throughout the site, the terms “we,” “us,” and “our” refer to KarolinaModa. We provide this website, along with all information, tools, and services available on it, to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our website and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms of Use (“Terms,” “Terms of Service,” “TOS”), including any additional terms, conditions, and policies referenced herein or available via hyperlink. These Terms apply to all users of the site, including but not limited to browsers, vendors, customers, merchants, and content contributors.

Please read these Terms of Use carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms. If you do not agree to all the terms and conditions of this Agreement, you may not access the website or use any services. If these Terms are considered an offer, acceptance is expressly limited to these Terms.

Any new features or tools added to the current store will also be subject to these Terms of Use. You can review the most current version of the Terms at any time on this page. We reserve the right to update, modify, or replace any part of these Terms by posting updates or changes to our website.

SECTION 1 – TERMS AND CONDITIONS OF ONLINE USE

By using this website, you confirm that you are at least the age of majority in your state or province of residence, and that you have given us permission to allow any minor dependents to use this site.

You agree not to use our products or services for any unlawful or unauthorized purpose, nor violate any applicable laws in your jurisdiction. You must not transmit any harmful code, including viruses or malware. Any breach of these Terms will result in immediate termination of your access to our Services.

SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse service to anyone at any time. You understand that your content (excluding credit card information) may be transferred unencrypted across various networks and may be adapted to meet technical requirements.

Credit card information is always encrypted during transfer. You agree not to reproduce, duplicate, copy, sell, resell, or exploit any part of the Service without our written permission.

SECTION 3 – ACCURACY, COMPLETENESS & TIMELINESS OF INFORMATION

We do not guarantee that information on this website is accurate, complete, or current. All material is provided for general information only and should not be your sole basis for decision‑making.

Historical information may appear on the site and is provided for reference only. We may update content at any time but are not obligated to do so.

SECTION 4 – CHANGES TO SERVICES & PRICES

Product prices may change without notice. We reserve the right to modify or discontinue the Service at any time. We are not liable for any modification, price change, suspension, or discontinuation.

Contract Formation: Placing products in the online shop does not constitute a legally binding offer. By clicking “Buy,” you submit an offer to purchase. The automated email confirming receipt of your order does not constitute acceptance.

Warranty: Statutory warranty rights apply.

SECTION 5 – PRODUCTS & SERVICES

Some products or services may be available exclusively online and in limited quantities. Returns and exchanges follow our Returns Policy.

We strive to display product colors accurately, but cannot guarantee your screen’s display is correct.

We may limit sales to specific people or regions and may restrict quantities. All product descriptions and prices may change at any time. We may discontinue any product at any time.

We do not guarantee that products or services will meet your expectations. All products are shipped directly from our supplier in China. Any customs or import duties are the responsibility of the customer.

SECTION 6 – BILLING & ACCOUNT INFORMATION

We may refuse or limit any order. Limits may apply per person, household, account, credit card, or shipping address. If we modify or cancel an order, we may notify you using the contact details provided.

You agree to provide accurate, complete, and current account information and to update it promptly.

SECTION 7 – OPTIONAL TOOLS

We may provide access to third‑party tools “as is” and without warranties. Your use of these tools is entirely at your own risk.

SECTION 8 – THIRD‑PARTY LINKS

Third‑party links may direct you to websites not affiliated with us. We are not responsible for evaluating or guaranteeing the accuracy of third‑party content and assume no liability for any transactions made with third‑party providers.

SECTION 9 – USER COMMENTS & SUBMISSIONS

By submitting comments, ideas, or materials, you grant us the right to edit, publish, distribute, and use them without restriction. We are not obligated to maintain confidentiality, provide compensation, or respond.

You agree that your submissions will not violate any rights, contain unlawful or harmful content, or include malware.

SECTION 10 – PERSONAL INFORMATION

Personal information submitted through the store is governed by our Privacy Policy.

SECTION 11 – ERRORS & INACCURACIES

Occasionally, the site may contain errors or omissions related to product descriptions, pricing, promotions, shipping costs, or availability. We reserve the right to correct these at any time, including after an order is placed.

SECTION 12 – PROHIBITED USES

You are prohibited from using the site for unlawful, harmful, fraudulent, or abusive purposes, including transmitting malware, violating intellectual property rights, or interfering with security features.

We may terminate your access for violating prohibited uses.

SECTION 13 – DISCLAIMER OF WARRANTIES & LIMITATION OF LIABILITY

We do not guarantee uninterrupted, secure, or error‑free service. All products and services are provided “as is” without warranties unless expressly stated.

Our liability is limited to the maximum extent permitted by law.

SECTION 14 – INDEMNIFICATION

You agree to indemnify and hold harmless KarolinaModa, its affiliates, partners, and employees from any claims arising from your breach of these Terms or violation of any law. 

SECTION 15 – SEVERABILITY

If any provision is deemed unenforceable, the remaining provisions remain valid.

SECTION 16 – TERMINATION

These Terms remain in effect until terminated by either party. We may terminate your access at any time if we suspect a breach.

SECTION 17 – ENTIRE AGREEMENT

These Terms, along with any policies posted on the site, constitute the entire agreement between you and KarolinaModa.

SECTION 18 – GOVERNING LAW

These Terms of Use, as well as any separate agreements under which we provide you with Services, shall be governed by and interpreted in accordance with the laws of the Netherlands and applicable European Union regulations.

All disputes arising from or relating to these Terms shall be resolved exclusively by the competent courts in the Netherlands, without prejudice to any mandatory consumer protection rights granted under EU law.

SECTION 19 – CHANGES TO TERMS

We may update these Terms at any time. Your continued use of the website constitutes acceptance of any changes.

SECTION 20 – CONTACT INFORMATION

Questions about these Terms should be sent to info@karolinamoda.com. Our customer service team is available: Monday–Friday: 09:00–17:00 Saturday–Sunday: 09:00–13:00