Privacy policy

1. Who We Are & How We Protect Your Data

We are KarolinaModa, and we are responsible for processing your personal data under the GDPR. We use SSL/TLS encryption to protect your information when you browse or place an order.

2. Data We Collect When You Visit Our Website

When you browse our site, we automatically collect technical data such as:

  • pages visited

  • date and time

  • browser and device type

  • IP address (may be anonymized)

This helps us keep the website stable and secure.

3. Cookies

We use cookies to make your shopping experience easier (e.g., remembering your cart). Some cookies are deleted when you close your browser; others stay longer. You can disable cookies in your browser settings, but some features may not work.


4. Contacting Us

If you contact us by email or through a form, we use your data only to respond to your message. Your data is deleted once your request is resolved.

5. Customer Accounts & Orders

When you create an account or place an order, we collect the information needed to process your purchase. We store this data as required by tax and commercial laws.


6. Email Marketing

Newsletter

We send newsletters only if you subscribe using the double opt‑in method. You can unsubscribe anytime.

Existing Customers

If you’ve purchased from us before, we may email you about similar products unless you opt out.

7. Order Processing & Payments

We share your data with delivery partners and payment providers only when necessary to complete your order. Payment providers such as PayPal or Klarna may perform their own fraud or credit checks.

8. Review Requests

If you consent, we may send you a one‑time email asking for a review of your order.


9. Social Media Buttons

Our site uses privacy‑friendly “Shariff” buttons for Facebook, Instagram, and Google. These do not connect to social networks unless you click them.

10. Marketing & Advertising Tools

We use tools like Google Ads, Google Analytics, and Facebook Pixel to improve our marketing. These tools may use cookies or pseudonymous IDs. You can opt out of personalized ads through your browser or Google/Facebook settings.

11. Web Analytics (Google Analytics)

We use Google Analytics with IP anonymization to understand how visitors use our site. You can opt out using a browser plugin or an opt‑out cookie.

12. Remarketing

We may show you ads on other websites based on your previous interactions with our store. You can disable remarketing cookies anytime.

13. Your GDPR Rights

You have the right to:

  • access your data

  • correct your data

  • delete your data

  • restrict processing

  • object to processing

  • data portability

  • withdraw consent

  • file a complaint with your local data authority

14. Contact Information

If you have questions about this Privacy Policy or your data, you can contact us at: info@karolinamoda.com

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